RemoteSight crashing
Hi,
I've recently started running RemoteSight on a Mac Pro with Mavericks. The computer runs an 8 headed display system and has worked flawlessly for years. After installing RemoteSight the computer unexplainably (to me) and unpredictably goes to sleep. Upon awakening, the camera is non-responsive. If the computer doesn't go to sleep, the camera will go unresponsive. Plugging/unplugging the USP cable for the Logitech C920 brings everything up again. Any ideas how to make this run stably?
~Paul
I've recently started running RemoteSight on a Mac Pro with Mavericks. The computer runs an 8 headed display system and has worked flawlessly for years. After installing RemoteSight the computer unexplainably (to me) and unpredictably goes to sleep. Upon awakening, the camera is non-responsive. If the computer doesn't go to sleep, the camera will go unresponsive. Plugging/unplugging the USP cable for the Logitech C920 brings everything up again. Any ideas how to make this run stably?
~Paul
Comments
The culprit here is probably going to be the Logitech driver software. The first thing to do is make sure you have the latest Logitech driver software installed. Unfortunately the C920 doesn't appear to be a "UVC" camera, so it can't be used with the built-in OS X driver software.
If the latest Logitech driver software doesn't resolve the problem, I would advise you get a different camera - one that is UVC compliant so that it is plug-and-play without installing any third-party driver software.
Hope this helps.